I. Common:

This terms are for the protection of your privacy. With this information here we want to keep you informed about what happens with your personal info filled in in our contactform. We will tell you in following text about what we exactly do with that information, what we save en why we do it. How you can request to delete all your personal information.

a. Processing manager

Who of What is responsible?

The processing manager is the person who collects the personal data, filled in on the contactform, on the website. 
You can contact us with all your questions and remarks about our privacy policy.

Werewolves BVBA
Tulpenboomstraat 16, B-8530 HARELBEKE
BE 0686.737.828
Contact us by e-mail

b. Agreement and adjustment

By using this website, filling in our contactform, you agree with our privacy policy. The enterprise keeps her right to change the terms any time. Users will be contacted about the changes. After the announcement, the adjustments are in use. 

c. Applicable law

The processing of the personal data within the enterprise is according to the European regulation 2016/679 from the European Parlement and the Board of the 27th of april 2016. That regulation beftreffende the protection of individuals with regard to the processing of personal data and on the free movement of such data.

II. Collection of personal data:

a. Definition personal data

Personal data = all information (ex. name, phone number, e-mail,...) about an individual who that person identifiable. 

b. Way of collecting personal data.

By using the contactform on our website, you provide us the following information:

  • Your name, to know who to address
  • Your phone number so we can contact you about your question/message
  • Your e-mailaddres so we can e-mail you about your question/message
  • Your message so we know what you want to tell us

We assume that the information entered is correct. If not, we will not be able to contact you regarding your request and we reserve the right to classify your request / message.

When communicating your personal data, you will be asked to explicitly take note, by means of a check box, of our privacy conditions, to understand and accept these.

2. Automatic collection of personal data

Using cookies and tracking technologies, different personal and other data are collected in an automated manner, just by visiting our website:

  • Electronic identification data (IP addresses, connection times, ...);
  • Electronic localization data (approximation of location, environment, ...);
  • Surfing behavior (which pages are viewed how long is a webpage viewed, clicks, hits, ...);
  • Through which channel is our website visited (search terms, via which website our website is visited);
  • Which device is used (PC, smartphone, tablet, ...);
  • Which system software is used (Windows, Android, Apple, ...);
  • Which browser is used (IE, Mozilla, Chrome, ...);

This data is completely anonymous and can not therefore be linked to personal identification data, as a result of which it is not possible to identify the data subject for the controller. Of course, if necessary, your permission for the use of cookies and tracking technology is explicitly requested based on the Telecommunications Act. This on the basis of our cookie policy as shown on our website.

c. No processing of sensitive personal data

The only information we collect is the one described earlier.
We have no interest in other information that might be sensitive such as racial or ethnic origin, political opinions, religious or philosophical beliefs.
Also your sexual preferences don't matter to us, the same for health and trade union membership.

III. Purposes of processing

a. Definition

The processing of personal data collected by us is understood to mean any processing relating to the collection, recording, organizing, storing, updating, modifying, retrieving, consulting, using, distributing, making available, bringing together, combining, archiving, erase and destroy.

b. Purpose

The processing of your personal data is necessary us to contact you about your message. We won't insert your data in a mailinglist or save it in a CRM-software

c. Quality and balance of interests

As the controller we ensure the quality and legality of the personal data collected and processed by us. We take all necessary measures to erase or improve the data that are inaccurate or incomplete.

In the collection and processing of the available personal data, we reserve the right to collect and process the data that serve to achieve our processing purposes. No excessive data nor data that "ever" could ever apply are collected or processed by us.

IV. Storage period data

The contact details are used to get in touch with you and are kept for as long as that contact is in progress. If there is no contact, the data is forgotten and deleted.

V. Passing on personal data

The acquired data is not passed on to third parties, only with the explicit consent of the owner of the personal data.

VI. Additional protection minors

The legal provisions explicitly stipulate that minors enjoy additional protection when it comes to the processing of their personal data.

Also minors can fill in our contactform and we will answer the politely. Their personal data will be treated the same as the others.
No harm wil come to their personal data.


VII. Rights of the person involved

a. Right to information

According to the legal provisions, the company as the controller must clearly inform you about the collection and processing of personal data.
This privacy policy therefore also applies as a personal notification.

b. Right of access

You have the right to obtain from the company, as controller, information about whether or not to process your personal data. If your personal details have been processed, you can inspect your data in our files with additional information about the processing purposes, the categories of personal data, any recipients of your personal data, the retention period, complaints procedure, etc.

You can also request a copy of your personal data, without accompanying administrative costs. Note that when you request several copies, the company will charge a reasonable fee for this.

The procedure for exercising this right can be consulted under point g.

c. Right to improvement

As a data subject, you have the right to correct any incomplete or incorrect personal data relating to yourself.

The term "improvement" should be understood as meaning that you can have incorrect data adjusted for free or even have it removed.
You can gain access to your personal profile via our website, if this is available, and adjust your registered data at any time.
The correctness and quality of your personal data is of great importance for achieving our purposes.

The procedure for exercising this right can be consulted under point g.

d. Right to resist

You may object to the processing of your personal data if the data is incomplete or irrelevant for the purposes of the processing, or if the data for which registration, communication or storage are prohibited or when the data are stored for longer than the specified duration.

When your personal data are lawfully processed, you can object to this processing in accordance with the legal provisions of the privacy legislation for serious and justified reasons related to your particular situation.

You must demonstrate here weighty and justified reasons to prevent further processing.

e. Right to be forgotten

You can have your personal data deleted in your own name without unreasonable delay. This provided that:

The personal data is no longer necessary for the purposes for which it was collected or processed;
You withdraw the consent given for specific purposes;
The personal data have been processed unlawfully; - The personal data must be deleted in order to comply with a legal obligation;
When it concerns personal data of minors under the age of 16 on services provided against payment by electronic means. The procedure for exercising this right can be consulted under point g.

f. Right to obtain personal data

You have the right, upon request, to request the company / controller of your personal data held by the company in a structured, standard and machine-readable form.

This can be requested for personal use and to pass it on to another controller than the company.
If it is technically possible for us, you can also request electronic transmission of your personal data to another company.
The procedure for exercising this right can be consulted under point g.

g. Procedure exercise rights

If you wish to exercise the aforementioned rights, you must send the, whether or not motivated, application together with proof of identity, in particular a copy of the front of your identity card by mail or by mail to:

Werewolves BVBA
Tulpenboomstraat 16, B-8530 HARELBEKE
Contact us by mail

h. Declaration and competent authority for infringements

If you are of the opinion that the aforementioned rights are not respected by us and wish to file a complaint, you can contact the Privacy Commission:

Commission for the protection of privacy
Drukpersstraat 35, 1000 BRUSSELS

Phone: +32 (0)2 274 48 00 
Fax :+32 (0)2 274 48 35